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Terms and Conditions

Terms and conditions
These Terms and Conditions tell you the rights and obligations you have. Please read these carefully. You may have other rights granted by law and these Terms and Conditions do not affect these. This does not affect your statutory rights as a consumer. All prices on this web site are correct at time of publishing errors and omissions exempt. Smithandallan.com reserves the right to change prices at anytime without notice. Please be aware that delivery charges are non-refundable.

Purchasing From Us
By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for any other purposes. We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we receive payment in full.
All prices exclusive of VAT and subject to availability

Delivery Schedule
We aim to deliver goods to you within 3 working days, for UK mainland delivery only, or a specific day if required please advise but we cannot give an exact delivery time of day.

Signing For Goods
You should inspect the goods as soon as you receive them for defects or damage before you sign, however this is not always possible and it is strongly advisable to cross out the words "Received in good condition" and writing "DAMAGED", before you sign. Unfortunately no other wording is accepted by our carriers and we will be unable to support any claims for damages unless the goods have been signed for in this way. If you do not sign for the goods yourself please inform anyone who may sign on your behalf about this information. By signing for the goods in "Good Condition" you will be accepting the goods without damages.

Privacy Policy
smithandallan does not disclose buyers information to third parties. Information is collected through the ordering process, or through e-mail enquires. Information gathered is not used for unsolicited mailing, either land mail or electronic.


United Kingdom Lubricants Association

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