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Privacy Policy

Smith and Allan are committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998.

We collect information about you for 2 reasons:

  • firstly - to process your order
  • secondly - to provide you with the best possible service

We will not e-mail you in the future unless you have given us your consent or pass your e-mail address to other trusted traders unless you agree.

We do not send random marketing emails to personal email addresses (spam).

The type of information we will collect about you includes:

  • name
  • address
  • phone number
  • email address
  • credit/debit card details

We will never collect sensitive information about you without your explicit consent and the information we have will be accurate and up to date. You can check the information that we have about you by emailing us. If you find any inaccuracies please let us know and we will delete or correct it for you.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you need any help or further information please contact us.

Latest News

FAQ on our Cedol Decking Oil & Wood Preserver

Friday, 14th May 2021

What timbers is Cedol Wood Preserver suitable for?Cedol wood preserver is suitable for use on many soft timbers and timbers that are low in Tannins such as Cedar, Pine and Larch. Woods that contain high level Tannin’s such as Oaks and general ha, Read more...

Lockdown 3.0

Friday, 8th January 2021

As we go into another lockdown, we want to reassure all our customers that as an essential supplier, Smith and Allan will remain open. All orders will be processed and supplied as normal.Our Manufacturing, Sales, Customer Service and Technical te, Read more...

🎄 Christmas Opening Hours 🎄

Monday, 7th December 2020

We’d like to say a big thank you for all of your business in 2020, we truly appreciate it. You are the reason Smith and Allan does what we do. Together, we are looking forward to a successful 2021. Our opening times are as follows; &, Read more...